TextBehind measures its credibility in ways

others may not measure up

Core Values:

  • Excellence in client support and customer service
  • Solution oriented mindset and team work
  • Open and honest communication
  • Education over sales objectives
  • Encouraging partnerships and lasting relationships

Whether you’re just curious or intend to work with TextBehind on any level as a client, reseller, team member or an inventor, you can always expect super quick communication, factual data, and respect.

We are family people and treat everyone as such. Sure, as a business, making money is a goal but it not THE GOAL. Our focus is our work product, our service and our promise to deliver. If we can do that, money will follow as it always has. We all win.

Therefore, we want YOU to enjoy partnering with us, and tell others with pride that you chose TextBehind as Your Partner in safety and growth.

Trust and Growth

Premise

Since our inception at TextBehind, at the end of practically every presentation, they said “its too good to be true”. Funny enough, some also failed to overcome their own preconceived notions and did not work with us simply based on that assumption despite all data.

The consistency and discipline has its rewards and that evident by our exponential growth since 2020. After scoring our first county correctional facility contract on November 18, 2019, TextBehind continued to grow faster with each passing year. As of September 2025, TextBehind is eliminating contraband and connecting relationships in at least 574 institutions nationwide.

In other words, TextBehind has been onboarding at least two new correctional institutions into our portfolio every week since our first contract without losing any in nearly 6 years.

This statistical wonder in the corrections industry is perhaps the most unique in terms of company’s ability to acquire and maintain excellent service.

Click here to see TextBehind national footprint map.

Benefit from Utilizing the BEST & Most Affordable Mail Management System in the Industry!

In additional to a long list of trusted and exclusive partnerships nationwide, TextBehind is now also SOC 2 TYPE 2 compliant, giving your IT security and compliance teams greater confidence in TextBehind system integrity.

TextBehind engaged A-LIGN to conduct a thorough audit of all departments, staff, procedures, cloud infrastructure, security policies, data integrity, and executive policies to validate for SOC 2 TYPE 2 compliance in 2025.